Carter-Haston Achieves Top 3 in the 2024 ORA Power Rankings
We are thrilled to announce that Carter-Haston has once again been recognized as a top performer in the property management industry for our online reputation management. For the fifth consecutive year, we’ve proudly claimed our spot among the top 25 management companies and within the top 10 for the J Turner Research ORA Power Rankings for Division 3 (10,000-19,999 units). This year, we secured the #3 position and increased our score from years prior with our best score ever.
This outstanding achievement is a testament to our team’s unwavering dedication to providing exceptional resident experiences, consistently placing in the top 10 and continually improving our ORA score. This recognition is a direct result of their hard work and commitment to Carter-Haston’s 5 basics. The efforts to prioritize resident satisfaction have made a significant impact on Carter-Haston’s success.
Additionally, J Turner Research has introduced new “Best of” awards this year to recognize top performers in specific categories: Customer Service, Communication, Maintenance, Cleanliness and Security. These categories are most often mentioned in reviews and have the highest correlation to resident satisfaction.
We would like to give a huge thank you to all of Carter-Haston for the continued dedication.
https://www.jturnerresearch.com/ora/power-rankings/2024-division-ii-v-power-ranking