Leasing Consultant

Posted: 5/9/2024

Location: Durham, NC

Position Type: Full-Time



  • Performs all sales and leasing activities in person to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects face-to-face, conducting property tours and showing apartments, processing applications, credit screening, criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
  • Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
  • Respond to in-person, phone, and email inquiries, which includes providing leasing information, making appointments, and creating and following up with maintenance requests.
  • Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.
  • Provide excellent customer service and assist all clients with a positive and friendly tone.
  • Attends routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly.


  • 1 to 3 years related experience.
  • Bachelor’s degree preferred.
  • Ability to multitask, stay organized and meet deadlines.
  • Must be able to work a flexible schedule including weekends.
  • Excellent communication and customer service skills
  • Strong diligence
  • Proficiency in Microsoft Office Suite


  • Competitive compensation
  • Career development
  • 401K Plan with Employer match
  • Medical, Dental, Vision, Disability Coverage, Basic Life Accidental Coverage and Life.
  • Paid vacation, sick and holidays
  • Apartment discount program
  • Supplemental Insurance Benefits with Colonial Life
  • Incentive and reward programs
  • Employee Assistance Program

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