Carter-Haston Ranks as a Top Employer at the 2025 Best Places to Work Multifamily® Awards
Carter-Haston Real Estate Services, Inc. is proud to once again be recognized as a leader in multifamily. The company secured the #22 spot in the nationwide Best Places to Work Multifamily®, and the #29 spot on the Best Places to Work Multifamily® for Women list, published annually by Multifamily Leadership.
We were honored at the Multifamily Innovation® & AI Summit in Phoenix, AZ, on December 5-6, 2024, where we not only discovered our nationwide ranking, but also had the opportunity to attend the Multifamily Innovation® Showcase and connect with other multifamily executives shaping the future of our industry.
The multifamily industry, serving apartments and their residents, contributes more than $3.4 trillion to the economy annually and supports over 17.5 million jobs. Apartment living continues to be a smart and accessible choice for families and individuals, while also driving significant economic impact in local communities.
At the core of our success is a commitment to workplace culture. As CEOs and executive teams innovate around the resident experience, employee engagement has emerged as a critical driver of business results—boosting revenue, reducing turnover, and inspiring new ways to serve our communities. The Best Places to Work Multifamily® program honors companies that cultivate exceptional work environments and consistently invest in their employees.
The rankings are determined through a rigorous evaluation process, analyzing each company’s workplace policies and procedures alongside confidential feedback from employees. The program is part of a broader effort to foster growth, innovation, and excellence across the multifamily industry while attracting dynamic new leaders to the field.
“If you want to know whether a workplace is truly great, you ask the people who work there,” says Patrick Antrim, Founder and CEO of Multifamily Leadership. “Employee engagement is a far better predictor of organizational success than company size because it directly influences behaviors and performance. The companies recognized as Best Places to Work Multifamily® are driving the future of our industry.”
The program provides value not only to ranking companies, but also, to all participants. Each company receives a detailed report summarizing employee engagement data, satisfaction metrics, and employee comments. This report serves as a powerful tool for organizations seeking to improve their workplace culture and drive better business results.
Antrim adds, “Today’s workforce demands more than just jobs—they want to work for companies that align with their values and make a positive impact. The companies recognized as Best Places to Work Multifamily® are demonstrating that strong leadership and a clear mission create lasting success. These companies will have an even greater influence in the years to come.”
For more information about the Best Places to Work Multifamily® program, visit www.multifamilyinnovation.com.
Carter-Haston Achieves Top 3 in the 2024 ORA Power Rankings
We are thrilled to announce that Carter-Haston has once again been recognized as a top performer in the property management industry for our online reputation management. For the fifth consecutive year, we’ve proudly claimed our spot among the top 25 management companies and within the top 10 for the J Turner Research ORA Power Rankings for Division 3 (10,000-19,999 units). This year, we secured the #3 position and increased our score from years prior with our best score ever.
This outstanding achievement is a testament to our team’s unwavering dedication to providing exceptional resident experiences, consistently placing in the top 10 and continually improving our ORA score. This recognition is a direct result of their hard work and commitment to Carter-Haston’s 5 basics. The efforts to prioritize resident satisfaction have made a significant impact on Carter-Haston’s success.
Additionally, J Turner Research has introduced new “Best of” awards this year to recognize top performers in specific categories: Customer Service, Communication, Maintenance, Cleanliness and Security. These categories are most often mentioned in reviews and have the highest correlation to resident satisfaction.
We would like to give a huge thank you to all of Carter-Haston for the continued dedication.
https://www.jturnerresearch.com/ora/power-rankings/2024-division-ii-v-power-ranking
Carter-Haston Ranks as a Top Employer in the Best Places to Work Multifamily® Awards
In an impressive showcase of workplace excellence, Carter-Haston Real Estate Services, Inc. has been recognized as a leader, securing the #14 spot in the Best Places to Work Multifamily® rankings, and the #29 spot on the Best Places to Work Multifamily® for Women list, presented by Multifamily Leadership.
This prestigious accolade was announced at the Multifamily Innovation® Summit in Phoenix, AZ, held on December 5-6, 2023. The event was not only a celebration of achievement but also a valuable opportunity for industry leaders to engage in the Multifamily Innovation® Showcase, fostering connections and sharing insights with fellow multifamily executives.
The multifamily sector plays a pivotal role in the economy, injecting over $3.4 trillion annually and supporting upwards of 17.5 million jobs. Apartment living is increasingly recognized as an economically sound lifestyle choice, bolstering job growth and community development.
The Best Places to Work Multifamily® initiative highlights companies that excel in creating and nurturing exceptional workplace cultures. As the multifamily industry evolves, focusing on resident experience and employee engagement becomes crucial for navigating various challenges and achieving sustained growth.
The Best Places to Work Multifamily® for Women list, a prestigious recognition in the multifamily industry, sets rigorous criteria for organizations aspiring to be acknowledged for their commitment to inclusivity. To qualify, companies must have a minimum of 15 women on their team, regardless of the organization’s size. For organizations with over 60 employees, at least 25% of the workforce should be female. A key factor is the female response rate to internal surveys, which must be 40% or higher, and even more stringent at 80% for employers with less than 25 women. A minimum of 10 female responses is mandatory for consideration.
Additionally, organizations must be recognized as a “Best Place to Work” for the current year and demonstrate an 80% average positive response rate among their female employees. For larger companies that conduct selective employee surveys, a minimum of 40% of the respondents should be women. This comprehensive set of criteria underscores the importance of female representation and satisfaction in the workplace, highlighting the industry’s commitment to fostering equitable and inclusive work environments.
A comprehensive evaluation process underpins these rankings, delving into company policies, employee satisfaction, and engagement. This initiative is part of a broader strategy aimed at fostering industry-wide excellence and drawing in future leaders to the multifamily sphere.
Patrick Antrim, Founder and CEO of Multifamily Leadership, emphasizes the importance of employee engagement as a key performance indicator, often surpassing traditional metrics like company size. Engaged employees typically exhibit higher productivity and contribute to a more dynamic organizational environment.
Antrim states, “The new era of leadership in the multifamily industry is defined by a commitment to making a positive societal impact. It’s about understanding and being aligned with the company’s mission and vision, and this alignment is increasingly vital as businesses are called upon to take on greater societal responsibilities. The Best Places to Work Multifamily® honorees are at the forefront of this movement, poised to shape the future with a stronger, more influential voice.”
The program extends its benefits even to those not making the list, offering a comprehensive “Insights Report.” This report, which includes a summary of employee feedback and the “Multifamily Leadership Benchmark Report,” serves as a valuable tool for companies aiming to enhance their workplace culture.
For detailed information about the “Best Places to Work Multifamily®” program, visit www.multifamilyleadership.com/awards.
2023 Breast Cancer Awareness
October is Breast Cancer Awareness month. Carter-Haston was proud to raise awareness and funds for the Susan G. Komen Foundation once again this year. Our properties and corporate office went above and beyond from working with vendors to hosting a variety events for our residents. We are proud to announce this year we raised $170,000! A heartfelt gratitude to everyone who played a role in this journey. Your time, dedication, and generosity have made a lasting impact!
Our $170,000 funds could:
* Financially support 227 individuals facing metastatic breast cancer
* Provide 850+ screening mammograms for those in need
* Fund 2 policy issue studies
* Provide 1 year of crucial research funding
To our teams, supporters, and partners, THANK YOU for turning this vision into reality.
Big Company Update
We are excited to share that our HQ has moved to Music Row in Nashville, TN. Our new home is in the newest building, 17th + Grand, on the 7th floor.
Curious about our headquarters’ new building? 17th + Grand offers hi-tech conference/training center, sky lobby with a clean and modern design, floor-to-ceiling glass window systems, exterior yoga lawn, fitness center with locker rooms and showers, along with numerous walkable amenities.
The 17th + Grand building is in the eclectic Music Row neighborhood that is filled with roots that go back over 60 years. This includes the historic RCA Studio B, Columbia’s Historic Quonset Hut, the first recording studio on Music Row, and a number of eateries that bring quirkiness and charm.
As of 7/24, our address is 1005 17th Avenue South, Suite 700, Nashville, TN 37212.
We can’t wait to welcome you to our fresh space soon!
Albion in the Gulch – Tennessee
Carter-Haston is proud to manage our newest development, Albion in the Gulch, located in Nashville, TN.
This development was built with the height of luxury as the vision. Every aspect has been meticulously crafted to create a community that exudes a vibrant elegance, offering residents breathtaking city views, a splendid 20th floor clubhouse, a rooftop pool, and numerous other exceptional amenities. Albion’s prime location in The Gulch ensures that residents will have ample opportunities to fully immerse themselves in the vibrant city of Nashville, both within the confines of their home and beyond.
Click on the link below to see the First Look of Albion in the Gulch that was published in The Tennessean.
Carter-Haston Ranks as Top 2023 Best Places to Work in Multifamily
Multifamily Leadership recognizes Carter-Haston Real Estate Services as an official Best Place to Work Multifamily® and Best Place to Work Multifamily® for Women.
Scottsdale, AR – Dec. 9. 2022. Carter has ranked # 26 in the nationwide Best Places to Work Multifamily®, published annually by Multifamily Leadership.
We were honored at the Multifamily Innovation® Summit in Scottsdale, AZ on December 7-8, 2022 where we not only found out our nationwide ranking, but we also had the opportunity to attend the Multifamily Innovation® Showcase and network with other executive level multifamily professionals.
The Multifamily Industry, serving apartments and their residents, contributes more than $3.4 trillion to the economy annually, supporting more than 17.5 million jobs. Not only do apartment homes drive jobs that strengthen local communities, individuals and families realize the value of renting as a smart choice in today’s economy.
As CEOs and executive teams create culture and innovation around the resident experience, employee engagement is seen as a key driver to meet multiple challenges. The Best Places to Work Multifamily® program recognizes those companies who have established and consistently foster outstanding workplace environments.
The rigorous assessment process evaluated each company’s employee policies and procedures as well as responses from the company’s employees. The program is part of a long-term initiative to encourage growth and excellence throughout the Multifamily Apartment Industry and to attract new leaders to the industry.
If you want to know if it’s a great place to work, you ask the people who work there. Patrick Antrim, Founder and CEO of Multifamily Leadership says, “Employee engagement is actually a much more powerful indicator of organizational success than the size of the company, as employee engagement is tied to behavior and higher performance.”
The program also helps companies who want to improve their business. The “Insights Report” is presented to each participating company, even if it did not make the list. The report summarizes employee engagement and satisfaction data, the “Multifamily Leadership Benchmark Report,” and the transcript of employee written comments. The report is used by many organizations to make significant improvements in their workplace culture.
Antrim further states, “Next generation leaders want to know their company is making a positive impact on the world. They want to know the vision and mission of the organization and that the leaders of the organization are going to drive that mission and vision. This is becoming increasingly more important as society is asking businesses to play a bigger role. The Best Places to Work Multifamily® companies have stepped up to play that role and will have a much bigger voice in the future.”
For more information go to:
2022 Breast Cancer Awareness
Carter-Haston is proud to raise not only awareness, but also funds for the Susan G. Komen Foundation to help fight breast cancer every October. Each week, our properties and corporate office decorated, held events and engaged their communities for this cause. It is inspiring to see the raised funds increase each year, and this was our best year yet raising $100,000! We want to thank everyone who donated and continues to help us fight this disease that affects 1 in 8 women within the United States. Together is how we create the change and continue to make an impact!
Carter-Haston Ranks #4 in ORA Power Rankings
We are excited to share that Carter-Haston ranked #4 on the J Turner Research ORA Power Rankings for Division lll and made the top 10 list for the 4th year in a row! Building a top reputation across our company takes a huge effort from the team and we’re proud of our employees living by our 5 Basics every day.
The ORA® Power Ranking is based on monthly online reputation research of over 128,000 properties’ lifetime reviews across multiple review sites and Internet Listing Services (ILSs). Using a statistical model, J Turner assigns an independent ORA® Score to each property on a scale of 0–100. The ORA® Score was developed to simplify how online reputation is measured, and it serves as the multifamily industry standard to measure a property’s online reputation.
To learn more: https://www.jturnerresearch.com/july-division-ora-power…
Best Places to Work in Multifamily Top 50
Multifamily Leadership recognizes Carter-Haston Real Estate Services as one of the Top 50 Best Places to Work Multifamily®
Nashville, TN – 12/14/2021 Carter-Haston Real Estate Services has ranked #50 in the nationwide Top 50 Best Places to Work Multifamily® and #34 for Best Places to Work Multifamily for Women®. The annual list of “Best Places to Work Multifamily®” is published by Multifamily Leadership.
The Top 50 companies found out how they ranked at the Multifamily Awards show on December 8, 2021 which was broadcast live and could be viewed for free anywhere in the world.
The Multifamily Industry, serving apartments and their residents, contributes more than $3.4 trillion to the economy annually, supporting more than 17.5 million jobs. Not only do apartment homes drive jobs that strengthen local communities, individuals and families realize the value of renting as a smart choice in today’s economy.
As CEOs and executive teams create culture and innovation around the resident experience, employee engagement is seen as a key driver to meet multiple challenges. The Best Places to Work Multifamily® program recognizes those companies who have established and consistently foster outstanding workplace environments.
The rigorous assessment process evaluated each company’s employee policies and procedures as well as responses from the company’s employees. The program is part of a long-term initiative to encourage growth and excellence throughout the Multifamily Apartment Industry and to attract new leaders to the industry.
If you want to know if it’s a great place to work, you ask the people who work there. Patrick Antrim, Founder and CEO of Multifamily Leadership says, “Employee engagement is actually a much more powerful indicator of organizational success than the size of the company, as employee engagement is tied to behavior and higher performance.”
The program also helps companies who want to improve their business. The “Insights Report” is presented to each participating company, even if it did not make the list. The report summarizes employee engagement and satisfaction data, the “Multifamily Leadership Benchmark Report,” and the transcript of employee written comments. The report is used by many organizations to make significant improvements in their workplace culture.
Antrim further states, “Next generation leaders want to know their company is making a positive impact on the world. They want to know the vision and mission of the organization and that the leaders of the organization are going to drive that mission and vision. This is becoming increasingly more important as society is asking businesses to play a bigger role. The Best Places to Work Multifamily® companies have stepped up to play that role and will have a much bigger voice in the future.”