Carter-Haston Earns National Honors in the Best Places to Work Multifamily® Program
Carter-Haston Real Estate Services, Inc. has ranked #10 in the nationwide Best Places to Work Multifamily® list, produced annually by the Multifamily Innovation® Council.
Carter-Haston Real Estate Services, Inc., was honored during the national Best Places to Work Multifamily® live broadcast event, where multifamily executives and team members from across the country tuned in to celebrate workplace excellence and recognize the organizations creating the strongest employee experiences in the apartment industry.
The multifamily housing industry contributes more than $3.4 trillion to the United States economy each year and supports more than 17.5 million jobs. Apartment living continues to play a vital role in local communities, providing accessible housing options for households in every stage of life.
This recognition highlights the importance of strong workplace culture in today’s multifamily landscape. As leaders navigate rapid change in operations, technology, and resident expectations, employee engagement has become one of the clearest indicators of organizational performance. The Best Places to Work Multifamily® program honors companies that invest in their teams and demonstrate a measurable commitment to cultivating exceptional workplace environments.
Rankings are determined through an independent evaluation that includes a review of company policies and confidential employee feedback. This method ensures that the results reflect the authentic experiences of the people who work inside these organizations.
The program also features expanded company profiles that provide one of the most comprehensive workplace and organizational insights available in the multifamily industry. These profiles are part of a national platform provided by the Multifamily Innovation® Council and are available to multifamily owners, operators, and suppliers across the country. The platform gives companies the opportunity to showcase who they are, how they operate, and the value they bring to the market.
Best Places to Work Multifamily® companies receive a special badge on their profile, distinguishing them as nationally recognized leaders in workplace culture. This badge signals to job seekers, partners, investors, and industry peers that the company has earned a verified standard of excellence.
Each company profile presents a full picture of the organization. Profiles include the markets the company serves, the technical stack employees use to perform their work, visibility into leadership teams across departments, a history timeline, mission, vision, and core values, as well as images, videos, and a corporate gallery that offers an inside look at company culture. Organizations can also showcase media features, executive interviews, company news, growth announcements, case studies, and a clear picture of their ideal client and who they serve in the market.
This level of transparency allows leaders, residents, investors, and job seekers to understand how companies operate internally. When organizations invest in their teams, engagement rises, retention strengthens, operational performance increases, and the resident experience improves. These profiles represent an important shift in how the multifamily industry evaluates excellence and communicates value.
“Strong cultures do not happen by accident. They are built with intention,” says Patrick Antrim, Chairman of the Multifamily Innovation® Council and producer of the national Best Places to Work Multifamily® program. “The companies recognized as Best Places to Work Multifamily® are modeling what high performance looks like in our industry. They invest in their people, they listen to their teams, and they create environments where employees are equipped to do meaningful work. This is how operational excellence is created, and it is how resilient multifamily companies are being built.”
The program provides significant value to all participating companies through detailed organizational reports that include engagement data, satisfaction metrics, employee comments, and analysis of the factors that shape workplace performance. These insights help organizations strengthen culture, reduce turnover, enhance training, and improve both resident experience and operational outcomes.
“The future of multifamily belongs to companies that understand the connection between people and performance,” Antrim adds. “When employees feel supported and aligned with the mission, everything improves. These companies are demonstrating that culture is not nice to have. It is a strategic advantage.”
For more information about the Best Places to Work Multifamily® visit www.multifamilyinnovation.com.
Carter-Haston Ranks #3 in ORA Power Rankings
We’re proud to share that Carter-Haston has once again ranked among the top companies in the nation for online reputation, earning the #3 spot in J Turner Research’s 2025 ORA® Power Rankings for Division III. 👏
This marks our third consecutive year in the Top 3 and continues a streak of being in the Top 10 since 2020 and the Top 5 since 2022. 🏆
This recognition reflects the daily commitment of our onsite teams, regionals, and corporate support to create exceptional resident experiences and deliver consistent, high-quality service across all of our communities.
Carter-Haston Ranks as a Top Employer at the 2025 Best Places to Work Multifamily® Awards
Carter-Haston Real Estate Services, Inc. is proud to once again be recognized as a leader in multifamily. The company secured the #22 spot in the nationwide Best Places to Work Multifamily®, and the #29 spot on the Best Places to Work Multifamily® for Women list, published annually by Multifamily Leadership.
We were honored at the Multifamily Innovation® & AI Summit in Phoenix, AZ, on December 5-6, 2024, where we not only discovered our nationwide ranking, but also had the opportunity to attend the Multifamily Innovation® Showcase and connect with other multifamily executives shaping the future of our industry.
The multifamily industry, serving apartments and their residents, contributes more than $3.4 trillion to the economy annually and supports over 17.5 million jobs. Apartment living continues to be a smart and accessible choice for families and individuals, while also driving significant economic impact in local communities.
At the core of our success is a commitment to workplace culture. As CEOs and executive teams innovate around the resident experience, employee engagement has emerged as a critical driver of business results—boosting revenue, reducing turnover, and inspiring new ways to serve our communities. The Best Places to Work Multifamily® program honors companies that cultivate exceptional work environments and consistently invest in their employees.
The rankings are determined through a rigorous evaluation process, analyzing each company’s workplace policies and procedures alongside confidential feedback from employees. The program is part of a broader effort to foster growth, innovation, and excellence across the multifamily industry while attracting dynamic new leaders to the field.
“If you want to know whether a workplace is truly great, you ask the people who work there,” says Patrick Antrim, Founder and CEO of Multifamily Leadership. “Employee engagement is a far better predictor of organizational success than company size because it directly influences behaviors and performance. The companies recognized as Best Places to Work Multifamily® are driving the future of our industry.”
The program provides value not only to ranking companies, but also, to all participants. Each company receives a detailed report summarizing employee engagement data, satisfaction metrics, and employee comments. This report serves as a powerful tool for organizations seeking to improve their workplace culture and drive better business results.
Antrim adds, “Today’s workforce demands more than just jobs—they want to work for companies that align with their values and make a positive impact. The companies recognized as Best Places to Work Multifamily® are demonstrating that strong leadership and a clear mission create lasting success. These companies will have an even greater influence in the years to come.”
For more information about the Best Places to Work Multifamily® program, visit www.multifamilyinnovation.com.
Carter-Haston Achieves Top 3 in the 2024 ORA Power Rankings
We are thrilled to announce that Carter-Haston has once again been recognized as a top performer in the property management industry for our online reputation management. For the fifth consecutive year, we’ve proudly claimed our spot among the top 25 management companies and within the top 10 for the J Turner Research ORA Power Rankings for Division 3 (10,000-19,999 units). This year, we secured the #3 position and increased our score from years prior with our best score ever.
This outstanding achievement is a testament to our team’s unwavering dedication to providing exceptional resident experiences, consistently placing in the top 10 and continually improving our ORA score. This recognition is a direct result of their hard work and commitment to Carter-Haston’s 5 basics. The efforts to prioritize resident satisfaction have made a significant impact on Carter-Haston’s success.
Additionally, J Turner Research has introduced new “Best of” awards this year to recognize top performers in specific categories: Customer Service, Communication, Maintenance, Cleanliness and Security. These categories are most often mentioned in reviews and have the highest correlation to resident satisfaction.
We would like to give a huge thank you to all of Carter-Haston for the continued dedication.
https://www.jturnerresearch.com/ora/power-rankings/2024-division-ii-v-power-ranking
Carter-Haston Ranks #3 on the J Turner Research ORA Power Rankings
2023 was a big year for Carter-Haston. We are proud to share Carter-Haston ranked #3 on the J Turner Research ORA Power Rankings for Division III (10,000 – 19,999 Units) making the top 10 list for the 5th year in a row! We could not do this without all our amazing teams working on site.
Carter-Haston wants to give a shout out and huge congratulations to the following communities for making it to the top 1% (score of 95+).
- The Heyward – ORA 99 and ranked 34
- Siena at Suwanee Town Center – ORA 98 and ranked 92
- One City Center – ORA 97
- Lane Parke – ORA 97
- Encore North – ORA 97
- Selene at Southline – ORA 96
- The Crown of Queen City – ORA 96
- Station 92 at Woodstock – ORA 95
- Parc at Broad River – ORA 95
- Mercury Noda – ORA 95
We want to express our gratitude to our teams for their unwavering dedication and commitment to providing top-notch service to all Carter-Haston communities. This accomplishment is a reflection of their hard work and the positive impact they’ve made on the residents.
For those interested in exploring the full list of winners, please feel free to check it out the links below:
Announcing 2023 ORA® Division I Management Company Power Ranking
Announcing 2023 ORA® Power Ranking Elite 1% | J Turner Research
Carter-Haston Ranks as a Top Employer in the Best Places to Work Multifamily® Awards
In an impressive showcase of workplace excellence, Carter-Haston Real Estate Services, Inc. has been recognized as a leader, securing the #14 spot in the Best Places to Work Multifamily® rankings, and the #29 spot on the Best Places to Work Multifamily® for Women list, presented by Multifamily Leadership.
This prestigious accolade was announced at the Multifamily Innovation® Summit in Phoenix, AZ, held on December 5-6, 2023. The event was not only a celebration of achievement but also a valuable opportunity for industry leaders to engage in the Multifamily Innovation® Showcase, fostering connections and sharing insights with fellow multifamily executives.
The multifamily sector plays a pivotal role in the economy, injecting over $3.4 trillion annually and supporting upwards of 17.5 million jobs. Apartment living is increasingly recognized as an economically sound lifestyle choice, bolstering job growth and community development.
The Best Places to Work Multifamily® initiative highlights companies that excel in creating and nurturing exceptional workplace cultures. As the multifamily industry evolves, focusing on resident experience and employee engagement becomes crucial for navigating various challenges and achieving sustained growth.
The Best Places to Work Multifamily® for Women list, a prestigious recognition in the multifamily industry, sets rigorous criteria for organizations aspiring to be acknowledged for their commitment to inclusivity. To qualify, companies must have a minimum of 15 women on their team, regardless of the organization’s size. For organizations with over 60 employees, at least 25% of the workforce should be female. A key factor is the female response rate to internal surveys, which must be 40% or higher, and even more stringent at 80% for employers with less than 25 women. A minimum of 10 female responses is mandatory for consideration.
Additionally, organizations must be recognized as a “Best Place to Work” for the current year and demonstrate an 80% average positive response rate among their female employees. For larger companies that conduct selective employee surveys, a minimum of 40% of the respondents should be women. This comprehensive set of criteria underscores the importance of female representation and satisfaction in the workplace, highlighting the industry’s commitment to fostering equitable and inclusive work environments.
A comprehensive evaluation process underpins these rankings, delving into company policies, employee satisfaction, and engagement. This initiative is part of a broader strategy aimed at fostering industry-wide excellence and drawing in future leaders to the multifamily sphere.
Patrick Antrim, Founder and CEO of Multifamily Leadership, emphasizes the importance of employee engagement as a key performance indicator, often surpassing traditional metrics like company size. Engaged employees typically exhibit higher productivity and contribute to a more dynamic organizational environment.
Antrim states, “The new era of leadership in the multifamily industry is defined by a commitment to making a positive societal impact. It’s about understanding and being aligned with the company’s mission and vision, and this alignment is increasingly vital as businesses are called upon to take on greater societal responsibilities. The Best Places to Work Multifamily® honorees are at the forefront of this movement, poised to shape the future with a stronger, more influential voice.”
The program extends its benefits even to those not making the list, offering a comprehensive “Insights Report.” This report, which includes a summary of employee feedback and the “Multifamily Leadership Benchmark Report,” serves as a valuable tool for companies aiming to enhance their workplace culture.
For detailed information about the “Best Places to Work Multifamily®” program, visit www.multifamilyleadership.com/awards.
2023 Breast Cancer Awareness
October is Breast Cancer Awareness month. Carter-Haston was proud to raise awareness and funds for the Susan G. Komen Foundation once again this year. Our properties and corporate office went above and beyond from working with vendors to hosting a variety events for our residents. We are proud to announce this year we raised $170,000! A heartfelt gratitude to everyone who played a role in this journey. Your time, dedication, and generosity have made a lasting impact!
Our $170,000 funds could:
* Financially support 227 individuals facing metastatic breast cancer
* Provide 850+ screening mammograms for those in need
* Fund 2 policy issue studies
* Provide 1 year of crucial research funding
To our teams, supporters, and partners, THANK YOU for turning this vision into reality.
Big Company Update
We are excited to share that our HQ has moved to Music Row in Nashville, TN. Our new home is in the newest building, 17th + Grand, on the 7th floor.
Curious about our headquarters’ new building? 17th + Grand offers hi-tech conference/training center, sky lobby with a clean and modern design, floor-to-ceiling glass window systems, exterior yoga lawn, fitness center with locker rooms and showers, along with numerous walkable amenities.
The 17th + Grand building is in the eclectic Music Row neighborhood that is filled with roots that go back over 60 years. This includes the historic RCA Studio B, Columbia’s Historic Quonset Hut, the first recording studio on Music Row, and a number of eateries that bring quirkiness and charm.
As of 7/24, our address is 1005 17th Avenue South, Suite 700, Nashville, TN 37212.
We can’t wait to welcome you to our fresh space soon!
Albion in the Gulch – Tennessee
Carter-Haston is proud to manage our newest development, Albion in the Gulch, located in Nashville, TN.
This development was built with the height of luxury as the vision. Every aspect has been meticulously crafted to create a community that exudes a vibrant elegance, offering residents breathtaking city views, a splendid 20th floor clubhouse, a rooftop pool, and numerous other exceptional amenities. Albion’s prime location in The Gulch ensures that residents will have ample opportunities to fully immerse themselves in the vibrant city of Nashville, both within the confines of their home and beyond.
Click on the link below to see the First Look of Albion in the Gulch that was published in The Tennessean.
Carter-Haston Ranks as Top 2023 Best Places to Work in Multifamily
Multifamily Leadership recognizes Carter-Haston Real Estate Services as an official Best Place to Work Multifamily® and Best Place to Work Multifamily® for Women.
Scottsdale, AR – Dec. 9. 2022. Carter has ranked # 26 in the nationwide Best Places to Work Multifamily®, published annually by Multifamily Leadership.
We were honored at the Multifamily Innovation® Summit in Scottsdale, AZ on December 7-8, 2022 where we not only found out our nationwide ranking, but we also had the opportunity to attend the Multifamily Innovation® Showcase and network with other executive level multifamily professionals.
The Multifamily Industry, serving apartments and their residents, contributes more than $3.4 trillion to the economy annually, supporting more than 17.5 million jobs. Not only do apartment homes drive jobs that strengthen local communities, individuals and families realize the value of renting as a smart choice in today’s economy.
As CEOs and executive teams create culture and innovation around the resident experience, employee engagement is seen as a key driver to meet multiple challenges. The Best Places to Work Multifamily® program recognizes those companies who have established and consistently foster outstanding workplace environments.
The rigorous assessment process evaluated each company’s employee policies and procedures as well as responses from the company’s employees. The program is part of a long-term initiative to encourage growth and excellence throughout the Multifamily Apartment Industry and to attract new leaders to the industry.
If you want to know if it’s a great place to work, you ask the people who work there. Patrick Antrim, Founder and CEO of Multifamily Leadership says, “Employee engagement is actually a much more powerful indicator of organizational success than the size of the company, as employee engagement is tied to behavior and higher performance.”
The program also helps companies who want to improve their business. The “Insights Report” is presented to each participating company, even if it did not make the list. The report summarizes employee engagement and satisfaction data, the “Multifamily Leadership Benchmark Report,” and the transcript of employee written comments. The report is used by many organizations to make significant improvements in their workplace culture.
Antrim further states, “Next generation leaders want to know their company is making a positive impact on the world. They want to know the vision and mission of the organization and that the leaders of the organization are going to drive that mission and vision. This is becoming increasingly more important as society is asking businesses to play a bigger role. The Best Places to Work Multifamily® companies have stepped up to play that role and will have a much bigger voice in the future.”
For more information go to:
